Terms of Service and Sale

The service is published by GéoNomad Consulting, a sole proprietorship (entreprise individuelle) represented by Félicien Roquet, 15 rue Cépré, 75015 Paris, France — SIREN 984 747 055 (SIRET 984 747 055 00015). VAT not applicable, article 293 B of the French General Tax Code.

Contact for any question, complaint or request regarding the contract: contact@scoutender.com.

Scoutender is an online (SaaS) monitoring platform for calls for tenders and expressions of interest published in Africa by donors, agencies, administrations and public operators. The service collects notices from public sources, translates, classifies and enriches them, and makes them available to the members of a firm together with qualification tools (scores, statuses, comments, calendar, notifications).

The service is intended for professionals only (consulting firms, engineering firms, NGOs, independent consultants, companies). It is not intended for consumers.

An account is created in the name of a firm by a person who becomes its coordinator. The publisher validates each firm before opening access and may decline a registration that does not correspond to a genuine professional use. The coordinator invites the firm's members and manages their roles; the coordinator is responsible for their use of the service and for the accuracy of the firm's information (legal name, country, SIREN for French companies).

Credentials are personal. Each member is responsible for their confidentiality; two-step login is mandatory. Any access made with a member's credentials is deemed made by that member. Sharing an account with anyone outside the firm is prohibited.

Once the firm is validated, the service is open free of charge for 30 days, with no commitment and no payment method. Reminders are sent to the coordinator 7 days and then 1 day before the end of the trial.

At the end of the trial, if no subscription has been taken, access is suspended. The firm's data is kept: subscribing restores access exactly as it was left. If the subscription is taken during the trial, the first payment is only collected at the end of the trial.

Prices are in euros, exclusive of tax, with no VAT applicable (article 293 B of the French General Tax Code): the amount displayed is the amount invoiced. Three plans exist: Firm — €60 per month, 3 users included, then €30 per month per additional user; Independent — €40 per month, 1 user; NGO — €50 per month, 3 users included, then €20 per month per additional user. Each plan is available with annual payment at the price of 10.5 months (i.e. €630, €420 and €525 per year; additional user €315 or €210 per year).

The Independent and NGO plans are granted by the publisher on the basis of the information provided by the firm, which warrants its accuracy. Promotion codes may be offered; their conditions (amount, duration, number of uses) are stated at the time of order.

The publisher may revise its prices. Any revision is notified by e-mail to the coordinator at least 30 days before it applies and only takes effect at the next renewal; a firm that refuses it may cancel before that date free of charge.

Subscriptions are taken from the Subscription page of the service. Payment is entrusted to Stripe Payments Europe Ltd. (a licensed payment service provider), by card; the publisher never has access to card data. Payment is due at the time of order and then, by automatic collection, at the start of each period (monthly or annual).

The number of users invoiced follows the firm's actual headcount: adding a member beyond the included users is invoiced immediately, pro rata for the current period; a removal is credited in the same way. Invoices are issued electronically, numbered sequentially, and available at any time from the billing portal accessible within the service.

If a collection fails, the firm is informed by e-mail and new attempts are made automatically for 14 days, during which access is maintained. After those 14 days without settlement, access to the service is suspended for all members and the subscription is cancelled. The firm may subscribe again at any time.

In accordance with article L441-10 of the French Commercial Code, any amount unpaid at its due date automatically bears late-payment penalties at the European Central Bank's most recent refinancing rate plus 10 percentage points, together with a fixed recovery indemnity of €40. No discount is granted for early payment.

The subscription is taken for a monthly or annual period, tacitly renewed for the same duration. The firm may cancel at any time from the billing portal; cancellation takes effect at the end of the current period, which remains due and is not refunded pro rata.

Switching from a monthly to an annual plan, or from the Independent to the Firm plan, is possible on request to contact@scoutender.com and takes effect at the next period. The reverse is not offered.

The notices published come from third-party public sources (donor portals, official gazettes, agency and administration websites). The publisher takes every care in collecting, translating, classifying and enriching them, but does not warrant the completeness, accuracy or currency of the information displayed, nor the availability of the sources. Translations and scores are produced automatically and are indicative only.

The service is an aid to monitoring and decision-making; it is neither advice nor a guarantee of eligibility for, or award of, any contract. The firm verifies any information with the source before taking action and remains solely responsible for its decisions.

The publisher undertakes a best-efforts obligation: the service is accessible continuously, except for maintenance, updates or incidents. Planned interruptions are, as far as possible, carried out outside business hours and announced. Data is backed up daily, encrypted and stored off-site within the European Union. No service level (SLA) is guaranteed.

The publisher may evolve the service (features, sources, interface) without substantially reducing its essential functions. New features are announced within the service.

The firm uses the service for its own internal professional needs. It shall not: resell, sublicense or make access to the service or its content available to third parties; extract or copy the service's data in bulk, by automated means or otherwise, outside the exports provided; attempt to circumvent security measures or access another firm's data; carry out penetration or load testing without the publisher's prior written consent; use the service for unlawful purposes or in breach of the “Our mutual commitment” charter.

The firm is responsible for the content it enters in the service (comments, decisions, account information) and holds the publisher harmless against any claim in that respect.

The publisher processes members' personal data (professional identity, e-mail, logins, preferences) as data controller, under the conditions described in the privacy policy. Data is hosted in the European Union (Hetzner, Germany); e-mails are sent by Scaleway (France); payment is processed by Stripe; error telemetry by Sentry (United States, Data Privacy Framework).

The firm's working data (decisions, comments, tags, calendar) is accessible only to its members. The publisher accesses it only for the operation, support or security of the service, and does not disclose it to any third party except where required by law.

The service, its brand, its interface, its classification and enrichment algorithms and its structured database are the property of GéoNomad Consulting. The subscription grants the firm a personal, non-exclusive and non-transferable right of access and use for the duration of the subscription.

Public notices remain the property of their issuers. Data entered by the firm belongs to the firm, which grants the publisher the right to host and process it in order to provide the service.

The publisher's liability may only be engaged in case of proven fault and is limited to direct damages. It is capped, all causes combined, at the amount actually paid by the firm during the 12 months preceding the triggering event. The publisher is not liable for indirect damages: loss of contract, loss of profit, loss of opportunity, damage to reputation, nor for damages resulting from erroneous or missing information in a notice, the unavailability of a third-party source or of the payment provider, or a use of the service not in accordance with these terms.

Neither party is liable for a failure due to force majeure within the meaning of article 1218 of the French Civil Code.

In the event of a breach of these terms by the firm, the publisher may suspend access after a formal notice by e-mail has remained without effect for 8 days, then terminate the subscription without compensation. In the event of a serious breach (security breach, access to another firm's data, bulk extraction), suspension may be immediate.

At the end of the subscription, access is closed but the firm's data is kept and may be exported on written request within 30 days (CSV format). Account data is then kept for 3 years, in accordance with the privacy policy, and then deleted; the firm may request early deletion of its working data at any time.

The publisher may amend these terms. Any substantial change is notified by e-mail to the coordinator at least 30 days before it comes into force; continued use of the service after that date constitutes acceptance. A firm that refuses a change may cancel before it comes into force, free of charge. The version in force is the one published on this page, dated at the top.

The contract may not be assigned by the firm without the publisher's consent; the publisher may assign it to any company taking over the operation of the service, informing the firm. If a clause is held invalid, the others remain applicable. Failure to invoke a breach does not constitute a waiver of the right to invoke it later.

These terms are written in French; the English translation is provided for information and the French version prevails in case of discrepancy.

These terms are governed by French law. The parties shall seek an amicable solution to any dispute; failing agreement within 30 days of written notice of the dispute, it shall be brought before the competent courts of Paris, including in the event of multiple defendants or third-party proceedings.